Pass-Through Rate

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This dashboard is intended for you who work with finance, operations or energy monitoring in a commercial real estate company and want to ensure that an appropriate share of utility costs – such as electricity, heating and water – is being passed on to tenants. This dashboard supports margin control, cost fairness, and better profitability.

Who is watching it?

Company wide

How often?

Monthly

Why you should use the dashboard?

The dashboard provides a clear overview of the rolling 12-month pass-through rate, both at the portfolio level and by individual property. You can monitor trends over time, compare operating costs to utility costs, and spot properties where low pass-through rates may point to issues or opportunities for improvement.

It’s a key tool for identifying potential revenue leakage, ensuring accurate cost allocation, and supporting corrective actions in leasing, metering or operations.

Hints!

Tips on what to focus on:

  1. Identify properties with low pass-through rates – is there an issue with contracts, metering, or billing?

  2. Track the trend – are improvements being made, or is performance flat?

  3. Compare total utility costs with what is actually billed – are you covering your cost base?

  4. Use the dashboard for budget alignment, property performance reviews and NOI analysis.

  5. Check if internal routines or system limitations are affecting your ability to pass through costs accurately.

System examples

Economy
Commercial company
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This dashboard was created by one of our users and submitted for sharing with industry peers. Homepal has reviewed and published it with demo data.

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