Days to completed work order deadline
What is it?
The key figure represents the average time remaining before the completed work orders would actually be completed, measured in days. This measure thus shows how far before or after one's deadlines are.
A negative value of i means that, on average, the work orders were completed after their deadlines, while a positive value indicates that the work orders were completed before the planned deadline dates. This metric can be used to assess the effectiveness of the work processes and the scheduling of completed work orders, as well as to identify whether there is room for improvement to optimize the completion of work orders relative to their deadlines.
How is it calculated?
(Number of days work orders were open, summed - Number of days work orders were to be completed within, summed) / Number of work orders = days/work orders
* Includes only those work orders that are completed within the specified time period.
Why is it important to follow?
The following are some reasons why it is important to follow the key figure:
Efficiency assessment: It provides an indication of how close work orders were completed relative to their planned deadlines. This helps assess the efficiency of the work and whether it was completed in a reasonable time.
Time planning and resource allocation: By monitoring this metric, one can evaluate whether previous schedules were realistic and whether resources can be reallocated to better meet deadlines.
Identify Patterns: It provides the ability to identify patterns or tendencies of work orders that are completed near or far from their deadlines. This can lead to the identification of factors that affect the completion of work orders on time.
Penalties from external suppliers: If suppliers do not fulfill their delivery in accordance with service agreements, you as a buyer may be entitled to a penalty.
Quality control and customer satisfaction: Completing work orders on time can be critical to maintaining a high standard and thereby increasing customer or tenant satisfaction.
Improvement actions: The information from this metric can be used to identify areas for improvement and to improve processes to meet deadlines more effectively in the future.
In summary, the KPI offers insights that can be used to improve planning, efficiency and cost control related to work orders and their deadlines. It helps identify opportunities for improvement to achieve a more efficient and successful work process.
Created by Homepal
11/20/2023
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