Following the key figure is important in property management and maintenance activities for several reasons:

1. Efficiency assessment: The number of open work orders gives an indication of how efficiently the maintenance team is handling ongoing tasks. It helps assess how quickly and efficiently work orders are completed.

2. Prioritization: By keeping track of open work orders, you can identify which tasks are the highest priority and require immediate attention. It is particularly important to prevent disruptions and minimize operational interruptions.

3. Resource Allocation: It helps to plan and allocate staff and resources effectively. Knowing how many work orders are open can help avoid staff overload or equipment overuse.

4. Customer satisfaction: Long wait times to resolve issues and repairs can negatively impact customer satisfaction. By managing open work orders effectively, you can increase customer satisfaction.

5. Efficiency and cost control: A high number of open work orders can indicate inefficiencies or problems with work processes. By reducing the number of open work orders, cost control and efficiency in maintenance operations can be improved.

In summary, the key figure provides a valuable overview of the workload and efficiency within maintenance operations. It is crucial to ensure that tasks are handled efficiently and that properties and equipment are maintained in a way that minimizes disruptions and costs.