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Metrics and KPIs

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Empower your teams to monitor the metrics and KPIs they need, all in one place.

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Economy

Accumulated budget

Shows the accumulated budget so far for the current year during the specified period.
Economy

Accumulated deviation from Budget

Shows difference between actual outcome and budget so far for current year during specified period.
Economy

Accumulated deviation from Budget (%)

Shows percentage difference between actual outcome and budget so far for current year during specified period.
Rental

Accumulated number of ads

Shows average number of ads published for rental property up to specific time.
Rental

Accumulated rental period per agreement

Displays the cumulative average number of months contracts have been active at the specified time.
Economy

Accumulated result

Shows accumulated output so far for current year during specified period.
Portfolio

Active properties

Shows the number of active properties at the specifiied time.
Portfolio

Active rental objects

Shows the number of active rental properties at the specified time.
Economy

Adjusted EBITDA

Shows total adjusted EBITDA during specified period.
Rental

Ads per object

Shows the average number of ads required to rent for rentals that are real vacant during the specified time period.
Rental

Advertising time

Shows the average number of days rental properties are advertised before a tenant accepts an offer during the specified period.
Rental

Agreement with deadline for renegotiation

Shows the number of agreements that have a deadline for renegotiation in the period.
Economy

Annual budget

Shows total budget for the current year.
Rental

Annual rent for contracts

Shows the annual rent for the contracts that are active during the specified time.
Rental

Annual Rent object

Shows total yearly rent for object at specified time.
Rental

Annual rent per m² for contracts

Shows the annual rent per m² for the contracts that are active during the specified time.
Rental

Applications

Shows the number of application for rental properties during the specified period.
Rental

Applications per Listing

Shows the average number of applications per advertisement for rental properties over a period of time.
Rental

Blocked objects

Shows the number of blocked objects right now.
Economy

Budget

Shows the total budget during the specified period.
Technical management

Business days since open work orders were sent to contractor

Shows average number of business days since open work orders were sent to contractor.
Technical management

Business days to completed work order (from reported)

Displays the average number of business days it takes for a reported work order get completed during the specified period.
Technical management

Business days until work order is accepted by contractor

Shows on average the number of working days it takes for a registered work order to be accepted by contractor during the specified period.
Rental

Canceled leases

Shows the number of leases that have been canceled during the specified period.
Sustainability

Carbon dioxide emission

Shows carbon emission during the specified period.
Rental

Carried out inspections

Shows the number of completed inspections of rental objects during the selected period.
Technical management

Completed Customer Service Cases

Displays the number of customer service cases that have been resolved during a given period.
Technical management

Completed tickets

Displays the number of tickets that have been completed during a given period.
Technical management

Completed work orders

Displays the number of completed work orders during a specified period.
Technical management

Completed Work Orders on Time According to SLA

Shows the percentage of work orders completed within the agreed time frame for external vendors.
Technical management

Completed work orders over deadline

Shows the number of completed work orders that exceeded their deadline during the specified period.
Technical management

Completed work orders per day

Shows the average number of work orders completed per day during a specified period.
Rental

Contracted Occupancy Rate (sqm)

Displays the percentage of leased area contracted for occupancy, including all upcoming contracts and excluding all terminated contracts.
Rental

Cost of delivery of rent invoices

Shows the cost of the rent invoices sent during a specified time period.
Technical management

Costs for planned maintenance

Shows costs for planned maintenance during a specified period.
Technical management

Costs of Work Orders

Displays the total costs incurred to complete work orders during a given period.
Economy

Cumulative forecast

Shows cumulative forecast to date for current year during specified period.
Technical management

Customer Service Cases Completed on Time

Shows the percentage of customer care cases that have been completed within the set time limit targets.
Technical management

Days customer care tickets has been open

Shows the average number of days open customer care tickets have currently been open.
Rental

Days from Lease Termination to Signed Rental Object

Shows the average number of days from when a rental object has been terminated until a new contract is signed.
Rental

Days from Lease Termination to Signed Rental Object (selection of termination dates)

Shows the average number of days from when a rental object has been terminated until a new contract is signed.
Rental

Days from Lease Termination to Signed Rental Object or today (selection of termination dates)

Shows the average number of days from when a rental object has been terminated until a new contract is signed.
Rental

Days from termination of lease to completed inspection

Shows the number of days from lease termination to completed inspection during the selected period.
Rental

Days from termination of lease to planned inspection

Shows the number of days from lease termination to planned inspection during the selected period.
Technical management

Days since open work orders were sent to contractor

Shows average number of days since open work orders were sent to contractor.
Technical management

Days tickets has been open

Shows the average number of days open tickets have currently been open.
Rental

Days to available

Shows the average number of days remaining before the object becomes available right now.
Technical management

Days to completed customer care ticket (from reported)

Shows the average number of days it takes for a registered customer care ticket to get completed during the specified period.
Technical management

Days to completed ticket (from reported)

Shows the average number of days it takes for a registered ticket to get completed during the specified period.
Technical management

Days to completed work order (from reported)

Shows the average number of days it takes for a registered work order to get completed during the specified period.
Technical management

Days to completed work order deadline

Displays the average number of days that was left until the deadline for completed work orders during the specified period.
Technical management

Days to completed work order from registered (selection of registration dates)

Shows the average number of days it takes for a registered work order to get completed during the specified period.
Technical management

Days to completed work order or today from registered (selection of registration date)

Shows the best possible average processing time to finish work orders that were registered during a specified period.
Rental

Days to last date for renegotiation

Shows the average number of days until the last date of renegotiation for a given period.
Technical management

Days to planned work order (from registered)

Shows the average number of days it takes from a work order being registered until it is scheduled to be completed during the specified period.
Technical management

Days to work orders deadline

Displays the average number of days remaining until the deadline for open work orders at the specified time.
Technical management

Days work orders has been open

Shows the average number of days open work orders have currently been open.
Rental

Declined offers

Shows the number of rejected offers for rental properties during the specified time period.
Rental

Delayed Payments of Rent Invoices

Shows the number of delayed payments of rent invoices during the given period.
Technical management

Delayed work orders

Shows the number of delayed work orders (based on priority) at specified time.
Economy

Deviation from Budget

Shows difference between actual outcome and budget for a given period.
Economy

Deviation from Budget (%)

Shows percentage difference between actual outcome and budget for a given period.
Sustainability

Energy consumption

Shows energy use during the specified period.
Sustainability

Energy consumption per m² (ATemp)

The total energy consumption per square meter for the heated area during the specified period.
Sustainability

Energy production

Shows the amount of produced energy during the specified period.
Rental

Estimated loss of rent

Shows estimated loss of rent for rental properties for a given period.
Rental

Estimated loss of rent since the last contract expired

Shows estimated loss of rent for the rental properties that are vacant.
Rental

Estimated loss of rent since the last contract or rental restriction expired

Shows estimated loss of rent for the rental properties that are real vacant.
Economy

Forecast

Shows the total forecast during the specified period.
Technical management

Inspection Points on Planned Regulatory Inspections

Shows the number of inspection points on planned authority inspections during a specified period.
Rental

Invoiced Rent Amount

Shows the sum of delivered rent invoices during the given period.
Technical management

Labor time on work orders

Shows number of hours logged on work orders during specified period.
Rental

Move-in rate

Shows the percentage of rental objects that received a new tenant during the specified time period.
Rental

Move-Ins

Shows the number of move-ins that took place during the specified time period.
Rental

Move-Out Rate

Shows the percentage of rental objects that lost a tenant during the specified time period.
Rental

Move-Outs

Shows the number of migrations that took place during the specified time period.
Economy

Net Cash Flow

Shows total Net Cash Flow during specified period.
Technical management

Net Closed Customer Service Cases

Displays the difference between the number of reported and closed customer service cases during a given period.
Technical management

Net closed tickets

Displays the difference between the number of reported and closed tickets during a given period.
Technical management

Net completed work orders

Shows the difference between the number of reported and completed work orders during the specified period.
Economy

Net debt

Shows the net debt during the specified period.
Rental

Net Leasing Area (sqm)

Displays the net growth of contracted area during the specified period.
Rental

Net Leasing Value (SEK)

Displays the net growth of contracted value in Swedish Krona (SEK) during the specified period.
Rental

Net Move-Ins

Shows the difference between the number of move-ins and move-outs during the specified period.
Rental

Number of leases

Shows the number of contracts that exist at a given time.
Portfolio

Object area

Shows total area for object right now.
Technical management

Occupancy rate

Shows the occupancy rate of resources during specified period.
Economy

Ongoing Maintenance

Shows total cost for ongoing maintenance during specified period.
Technical management

Open customer care tickets

Displays the number of open customer care tickets right now.
Technical management

Open tickets

Displays the number of open tickets right now.
Technical management

Open work orders

Displays the number of open work orders right now.
Economy

Operating net

Shows total operating net (for selected accounts) during specified period.
Rental

Period rental object

Shows total period rent for object at specified time.
Rental

Planned inspections

Shows the number of planned inspections during the selected period.
Technical management

Planned Regulatory Inspections

Shows the number of planned authority inspections during a specified period.
Technical management

Planned work orders

Shows the number of planned work orders during a specified period.
Rental

Queue points for lease

Shows the average number of purchase points required to assign a rental item (sign a contract).
Rental

Queue Position

Shows the total number of people in the queue at a given time.
Rental

Queue position for lease

Shows the average placement in the housing queue required to be assigned a rental property during the specified period.
Rental

Real Vacancy Rate (Area)

Shows the percentage of available rental area compared to the total for a given point i time.
Rental

Real Vacancy Rate (number)

Shows the percentage of available objects in relation to the total number of objects for the given point.
Rental

Real vacant object

Shows the number of available objects (that do not have a tenant) right now.
Economy

Remainder of this year's budget

Shows the remaining amount of the current year's budget during the specified period.
Technical management

Remarks per completed inspection

Shows the average number of remarks per completed inspection during a given period.
Economy

Rental Income

Shows the rental income during the specified period.
Economy

Rental loss

Shows posted rent loss during specified period.
Economy

Rental Value

Shows the rental value during the specified period.
Technical management

Reported customer care tickets

Shows the number of reported customer care tickets during a specified period.
Technical management

Reported Customer Service Cases per Day

Shows the average number of customer care cases reported per day during a given period.
Technical management

Reported tickets

Shows the number of reported tickets during a specified period.
Technical management

Reported tickets per day

Shows the average number of tickets reported per day during a given period.
Technical management

Reported work orders

Shows the number of reported work orders during a specified period.
Technical management

Reported work orders (2)

Shows the number of reported work orders during a specified period.
Technical management

Reported work orders per day

Shows the average number of work orders reported per day during the specified period.
Technical management

Reported work orders per object

Shows the average number of reported cases per rental object during the specified period.
Sustainability

Responses to Customer Satisfaction Surveys (CSI Surveys)

Shows the number of responses to CSI Surveys under specified time.
Economy

Result

Visar total result under specificerad period.
Economy

Result per leasable m²

Visar total result per leasable square meter during the specified period.
Technical management

Scheduled maintenance

Shows the number of planned maintenances that are scheduled during the specified period
Rental

Sent rent invoices

Shows the number of rent invoices sent during the specified time period.
Sustainability

Share of green m² of rented m²

Shows percentage square meters with green contracts of total leased area for a specified time.
Rental

Signed leases

Shows the number of leases that have been signed during the specified period.
Sustainability

Solar production per m² (Atemp)

Shows the solar produced electricity per temperate square meter during the specified period.
Economy

Solidity

Shows the equity ratio during the specified period.
Sustainability

Specified Response Proportion in CSI Surveys

Specified Response Proportion in CSI Surveys under a given period.
Economy

Surplus Ratio

Shows the surplus rate during specified period.
Rental

Terminated objects

Shows the number of terminated objects right now.
Rental

Total Amount of Delayed Rent Payments

Shows the amount for delayed payments of rent during the given period.
Rental

Turnover rate

Shows the percentage of rental objects that have changed tenants during the specified time period.
Economy

Utility Costs

Shows cost for utilities during specified period.
Rental

Vacancy Rate (Area)

Shows the percentage of available and blocked rental area compared to the total for a given point i time.
Rental

Vacancy Rate (number)

Shows the percentage of available and blocked objects in relation to the total number of objects for the given point.
Rental

Vacancy since last contract expired

Shows the average number of days a rental property is vacant before being re-rented at specified time.
Rental

Vacancy time

Shows the average number of days a rental property is vacant for a specified period.
Rental

Vacancy time since the last contract or letting restriction expired

Shows the average number of days that the rental object has been available up to the specified time.
Rental

Vacant object

Shows the number of vacant objects right now.
Sustainability

Waste Amount (CO2 Emissions)

Total CO2 Emissions for waste management during specified period.
Sustainability

Waste Amount (Cost)

Total cost for waste management during specified period.
Sustainability

Waste Amount (Weight)

Total weight for waste management during specified period.
Sustainability

Water consumption

Shows water usage during the specified period.
Sustainability

Water consumption per m² (ATemp)

The total water consumption per square meter for the heated area during the specified period.
Technical management

Work orders completed on time

Shows the percentage of work orders that were completed within a set time limit during a specified period.
Technical management

Work orders with logged time

Shows the number of work orders logged in during a given period.
Technical management

Working days to closed work order (from accepted by contractor)

Shows the average number of work days it takes from a work order being accepted by the contractor to its completion during the specified period.
Technical management

Working days to closed work order (from sent to contractor)

Shows the average number of business days it takes from a work order being sent to the contractor to its completion during the specified period.
Technical management

Working days to planned work order (from registered)

Shows the average number of working days it takes from a work order being registered until it is scheduled to be completed during the specified period.
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