Work orders with logged time
What is it?
Work orders with logged time represent the number of work orders that have time logged on them during a specified period. This key figure can be used to measure how many work orders a resource has been involved in processing.
How is it calculated?
Work orders with logged time = Total number of work orders that have logged time during the period
* Includes only work orders with logged time within specified period.
Why is it important to follow?
The metric Work Orders with Logged Time is invaluable when assessing the performance of different resources. Merely examining the number of completed work orders can provide a misleading picture, as it only reflects the resource responsible at the time of closure. However, this metric offers a more nuanced insight by tracking the number of work orders in which each individual resource has been actively involved. It enables a more accurate assessment of individuals' contributions and helps identify any patterns or areas for improvement. This allows the organization to allocate resources more effectively and optimize workflow to achieve desired outcomes.
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