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How does the Homepal process work

Curious about the process? Here we take a look at what happens when property companies buy into Homepal.

Meetings before you decide to get Homepal

  1. We take a first meeting to talk about your needs, how they match with Homepal, and then you get a tour of the product (demo). The goal is to understand the need for monitoring, reporting and analysis in your organisation. This often comes from employees in the administration, managers in the administration or the IT department. You also get information about the business model so that you can get an idea of how much Homepal costs you.

  2. The next step is that we at Homepal take a meeting with the person who can decide whether to proceed with Homepal. Is that you? Great! Otherwise, we often talk to the property/regional or administrative manager. It can also be a proptech coordinator, digitalisation manager or IT manager, depending on your company structure. We go through all the questions and concerns that may arise so that you have all the information you want.

  3. The last meeting is what we usually call a "quotation meeting", as it ends with the submission of a quotation. During this meeting, we go through the business model in detail.

Implementation: Let's get started!

  1. We start by making an integration with the property system. This is because that's where the most information is, and where the most people benefit. In practice, this means that more employees can have their needs met as quickly as possible. Good, right? We have standard integrations with all the major property systems and many of the smaller ones. Thanks to this and solid experience of the systems used in the industry, you'll be up and running in no time.

  2. Integrate more systems. Do you also want your financial system, energy monitoring or any other system integrated? Now is the time!

  3. DONE!


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How Customer Success works at Homepal

What does Customer Success mean at Homepal? What is our goal and how do we work to achieve it? This blog post will be about that!
Niklas Hellgren
Niklas Hellgren23 okt 2024

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