Contractor SLA Monitoring
This dashboard is designed for those who want to ensure that contractors meet their SLA commitments by monitoring work orders and identifying areas for improvement.
Who is watching it? | Administration manager, property manager, quality controller |
|---|---|
How often? | Monthly |
Why you should use the dashboard?
Contractor SLA Monitoring provides an overview of how well contractors meet their Service Level Agreements (SLA) by displaying the percentage of work orders completed on time. Users can track performance for individual contractors, analyze trends over time, and review details for specific work orders. This tool enables efficient monitoring and improvement of contractor performance.
Hints!
Take the discussion & follow the trend! Take a meeting with contractors who do not live up to your requirements and show them the data. Then follow the trend and ensure it gets better.
System examples
Vitec Hyra & Teknisk förvaltning
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