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Kevin Kimaryo
Kevin Kimaryo
kevin.kimaryo@homepal.se

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Identifying Safety Measures

We want to explore how AI can become a tool for improving safety in your properties – and how the insights can be used in practice. The test group will evaluate how well AI can classify cases as safety-related, based on the tenant’s own perspective when submitting a request.

Tid

TBD

Plats

Digitally

What we want to solve

A classification of cases that – from the tenant’s perspective – indicates whether the case makes them feel less safe and secure.

This is not about objective safety or technical risks, but about factors that affect the feeling of safety in the living environment.

Example safety categories:

  • Break-in

  • Lighting

  • Graffiti

  • Disturbance

  • Vandalism

  • Unauthorized access

This makes it possible to work proactively with measures that strengthen safety in the areas where the need is greatest.

What value does it create?

By gaining insight into which problems affect tenants’ perceived safety, the right measures can be implemented quickly and effectively.

Example:
”We saw that several cases related to broken lighting and vandalism were connected to the same stairwell – so we prioritized measures there.”

What happens if we don’t do this?

  • Shorter tenancy periods

  • Lower tenant satisfaction (NPS/NKI)

  • A brand associated with insecurity

For whom?

This test is aimed at those who:

  • Make decisions about safety measures (e.g., property managers, asset managers, area managers).

  • Work operationally with safety issues (e.g., caretakers, maintenance staff, customer service).

  • Monitor NPS, safety indexes, or tenants’ perceptions of their living environment.

The test group’s mission

Over six weeks we will jointly evaluate the solution in three structured workshops of 1.5 hours each. The goal is to understand how the classification works and assess the value it can create in your daily operations.

Session 1 – Kick-off

We will review a dashboard showing the categorized cases and discuss how it is intended to be used. You will also receive a sample of 100 cases with their respective classifications.
👉 Between sessions: Review the cases and assess whether you agree with the classifications and whether the categories themselves are relevant.

Session 2 – Decision making

We meet to discuss: What decisions would you like to be able to make – or believe you could make – based on the material? Here we connect the classification to real scenarios in property management, safety work, and planning.

Session 3 – Evaluation

We evaluate the solution by asking: Does the classification create actual value? Has anyone already made a decision, or do you see that decisions can be made going forward? In which contexts is this information most useful – during budgeting, at quarterly meetings, or in daily operations?

Why participate?

As a participant in the test group you will:

  • Get a unique opportunity to influence the continued development of the solution.

  • Gain early insight into how tenants in your portfolio perceive safety.

  • Take part in concrete discussions about how data can be used to strengthen safety and make better decisions.

  • Directly influence which features and priorities will be developed next.

Participation requirements

The test group will have a limited number of participants. To join, you need to:

  • Submit your role and a short motivation explaining why this information is relevant to you.

  • Describe which decision(s) you hope to make based on the material.

  • Commit to attending all three sessions and set aside time between workshops to review the sample cases.


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