4 dashboards with CSI in focus

Industry benchmarking, or external benchmarking, allows you to compare your own key performance indicators against other real estate companies, to get an idea of how you compare to others. It will be a way to put your numbers into context, create further understanding and inspire dialog around opportunities for improvement. The first comparison we're releasing is the number of days from terminated property to new signed contract. It is based on 10,000 of our customers' rental processes, anonymized and compiled. In this e-book you will find the industry average for how long it takes to rent out properties from 1 ROK - +4 ROK practical tips, industry-specific benchmarks and strategies to reduce rental losses and create more efficient workflows. Learn how to set the right goals and work proactively to keep your rental business on top. This guide will hopefully help you as a housing provider to stay ahead in a competitive market. Do you feel ready to get to work? We've put together a dashboard that you can activate directly in Homepal:

Unfortunately, this content is only available in Swedish. Are you eager to read it anyway? Let us know at hej@homepal.se and we'll solve that issue together.

This guide is designed for you who want to improve data quality and thereby increase your analytical skills. We've put together five effective dashboards to help you quickly identify gaps, patterns and areas for improvement in data quality – all to give you the insights you need to make better decisions and act proactively in your day-to-day management. But remember, if you're going to start working on data quality, it's important that the whole team understands why this is a priority. Use these dashboards to show how a lack of data quality affects your analysis capabilities and make the results available to the whole team. Work together regularly, set goals for improvement, and ensure your categories and data sources are truly creating value. Whether you're already a Homepal user or looking for new ways to improve data quality in your property management, we hope these dashboards can offer guidance and inspiration to take your analytical skills to the next level. Let's make it easier to work with data that really matters!

This guide is designed for those who want to dive deeper into the workings of the Customer Satisfaction Index (CSI) and explore how you can combine this lagging metric with faster KPIs to actively improve customer satisfaction in day-to-day management. We've put together four powerful dashboards to help you quickly identify correlations, trends and current state - all to give you the insights you need to act proactively. This mini-guide is perfect for those who want to be inspired to track the right metrics and find the most effective ways to boost your CSI. Whether you're already a Homepal user or just looking for new ways to improve your property management, we hope these dashboards can offer valuable guidance and help you reach new heights in customer satisfaction. Let us make it easy to act on your data!

But I already read "25 dashboards for real estate companies"? In this edition, we have made major updates: the majority of the dashboards are either completely new or have received a major refresh. We have also cut back on the talk and invested more in the visuals – less text, more images. We want to quickly get to the core and show exactly how these dashboards can make a difference for your real estate company. So, even if you have read the first edition, this book is something completely new, packed with fresh material and smarter solutions. I hope you find it even more useful! We at Homepal are determined to guide our customers by showing examples of what you can, and should follow up on. By sharing these examples with you, we want to make it easier for everyone to benefit from other people's methods for both follow-up and analysis of metrics and key figures so that you don't have to "reinvent the wheel" time and time again. With the help of this e-book, we hope to contribute to your continued success in the property industry, by offering inspiration and guidance for effective property management.

Exactly which KPIs and trends you should monitor (and why) in leasing and marketing, cases and energy. Get answers to questions like... Are we at increased risk of vacancy? Can we improve processes to minimize rent loss? How do we ensure that employees and external suppliers meet customer service requirements? How should we present our progress against our energy use targets? ...and many more! Tips on how to improve your monitoring.