How Swedish real estate companies can go about starting to follow up the business despite a lack of data quality

Industry benchmarking, or external benchmarking, allows you to compare your own key performance indicators against other real estate companies, to get an idea of how you compare to others. It will be a way to put your numbers into context, create further understanding and inspire dialog around opportunities for improvement. The first comparison we're releasing is the number of days from terminated property to new signed contract. It is based on 10,000 of our customers' rental processes, anonymized and compiled.

Unfortunately, this content is only available in Swedish. Are you eager to read it anyway? Let us know at hej@homepal.se and we'll solve that issue together.

This guide is designed for you who want to improve data quality and thereby increase your analytical skills. We've put together five effective dashboards to help you quickly identify gaps, patterns and areas for improvement in data quality – all to give you the insights you need to make better decisions and act proactively in your day-to-day management.

This guide is designed for those who want to dive deeper into the workings of the Customer Satisfaction Index (CSI) and explore how you can combine this lagging metric with faster KPIs to actively improve customer satisfaction in day-to-day management.