This KPI represents the direct expenses associated with fixing issues, addressing wear and tear, and conducting preventive actions to maintain the property's function and value. It includes both urgent repairs and scheduled maintenance but excludes capital investments that improve the property's value.
How is it calculated?
Sum of all recorded expenses classified as repairs and maintenance.
Why is it important to follow?
These costs impact the condition of the property, tenant satisfaction, and long-term operating efficiency. By tracking this KPI, property owners can better understand where resources are spent, identify cost drivers, and improve strategic planning for maintenance work.