This KPI tracks all costs related to cleaning services, such as stairwell cleaning, cleaning of shared spaces, and other regular or ad hoc cleaning efforts.
How is it calculated?
Sum of all recorded expenses linked to cleaning.
Why is it important to follow?
Cleaning plays a key role in tenant satisfaction and the overall appearance of the property. Monitoring this KPI ensures that services match expectations and helps identify inefficiencies or areas where service levels need adjustment.