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Customer Case: From Gut Feeling to KPI-Driven Property Management

A good KPI doesn’t just help you know more – it makes you act differently.

K
Kevin Kimaryo
13 apr 2025
A
Axel Holmqvist
13 apr 2025
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When we launched Homepal, we had one goal:

To help property companies make better decisions – faster, more often, and in a more data-driven way.

But what does that actually mean?

  • It means a property manager spots a pattern, asks a question, gets an answer – and adjusts their work.
  • It means a decision is made because the numbers point in a direction, not just because “it feels that way.”
  • It means insights lead to action.

Example: How one KPI transformed the rental process

One of our customers used Homepal to analyze the KPI:

UP: Terminated Unit – First Listing Published

Previously, they had no clear picture of how long it took from contract termination to a listing going live. Sometimes it felt slow – but no one knew for sure.

With Homepal, they quickly saw that in some areas, it took up to 35 days from termination to the first listing.

  • That meant 35 days before a unit even hit the market – before anyone could apply.
  • After adjusting routines for inspections and approvals, they brought the time down to under 8 days.

Same team. Same resources.

Just better information – available to the right person at the right moment.

It’s not about seeing numbers – it’s about acting on them

The real value of BI isn’t knowing more. It’s doing more, better.

Like when:

  • a CEO sees that the termination rate is rising in certain housing types
  • a leasing team notices that conversion from listing to signing is dropping
  • technical management realizes that turnaround time for blocked units is longer than budgeted

And instead of scheduling an analysis session or asking for a new report – they act on it right away.

That’s why we built Homepal for reality – not just for visualization

KPIs in Homepal aren’t just numbers in a system.

They’re tools for everyday decision-making.

They’re mirrors of reality – and starting points for improvement.

That’s what data-driven work really means.

And that’s what we help our customers do – every single day.


Next time we wrap up the series with a look ahead:

Developed together with 45+ real estate companies

Olov LindgrenRevelopHEBAStockholmshemMimerRiksbyggenOlov LindgrenRevelopHEBAStockholmshemMimerRiksbyggen

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