Background
When we launched our rental comparison metrics – showing how long it takes from a lease termination to a new signed agreement – it sparked a lot of interest. Customers quickly began asking deeper questions:
👉 “Can we measure how long each step of the rental process takes?”
👉 “How do we handle inspections that are registered before a lease is terminated?”
👉 “How can we ensure the data is actually connected?”
It might sound simple. But in practice, measuring the steps of a rental process is complex – not because real estate is unusual, but because the data is scattered across different systems that don't speak the same language.
We needed a common structure – so we built one
To meet our customers’ needs, we had to go back to basics. We asked the key question:
💡 What exactly is a rental process?
In Homepal, we’ve now introduced a new virtual entity – something that doesn’t exist in source systems, but that we automatically create based on a set of rules. This entity links all relevant data points together so you can track each rental flow – from start to finish.
🔁 A rental process in Homepal:
- Start: Contract termination
- Sub-process: Move-out inspection registered
- Sub-process: Inspection scheduled
- Sub-process: Inspection completed
- Sub-process: First listing published
- End: New agreement signed
Each rental process is assigned a unique ID based on the unit and termination date, like: ABC123-2023-03-14.
This enables you to:
- Identify open processes with no closure
- Measure lead times at every step – consistently
- Compare teams, locations, and unit types
- Pinpoint bottlenecks in real time
- Track improvements over time
We solve what you shouldn’t have to think about
This is a great example of why Homepal is different from generic BI tools. We don’t just build dashboards – we build industry logic.
Our users never have to think about data modeling, joining tables, or missing keys. We handle that, so you can focus on what matters: improving performance.
By understanding the full rental process this way, you unlock:
- Better predictability
- Reduced vacancy
- Closer alignment between property management and leasing
What’s next?
With our new rental process logic, we’re introducing a series of new KPIs, such as:
- Days from termination to inspection registration
- Days from completed inspection to first listing
- Days from listing to signing
- Share of open processes still incomplete
…and many more.
This is just the beginning – and the best part is, you don’t have to do a thing. Homepal handles the structure. You get the insight.
